Privacy Policy

Reviewed Date - Sep 11, 2023
This Privacy Policy ("Policy") describes how Gardiner Residential LLP ("we," "us," or "our"), a UK- based estate agency, letting agency and property management company, collects, uses, discloses, and protects personal information obtained through our website and We are committed to protecting the privacy of our users and ensuring the security of their personal information. By accessing and using our website, you consent to the practices described in this Policy.

Information We Collect
We may collect the following types of personal information from individuals who interact with our website:

a. Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us voluntarily through contact forms, registration forms, or when making inquiries.

b. Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and operating system. We use this information to analyse trends, administer the site, track users' movements, and gather demographic information for aggregate use.

c. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience on our website. These technologies collect information about your browsing behaviour, preferences, and device information. You can manage your cookie preferences through your browser settings.

Use of Personal Information
We may use the personal information we collect for the following purposes:

a. Communication: To respond to your inquiries, provide requested information, and communicate with you about our services, promotions, and updates.

b. Service Delivery: To facilitate the delivery of our services, including property listings, property management, and related transactions.

c. Personalization: To personalize your experience on our website and improve the quality of our services.

d. Marketing and Advertising: To provide you with targeted advertisements, promotions, and marketing communications that may be of interest to you. You can opt-out of receiving marketing communications at any time.

e. Analytics: To analyse and understand how our website is used, to monitor user behaviour, and to improve our services and website functionality.

Sharing of Personal Information
We may share your personal information in the following circumstances:

a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website and delivering our services. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

b. Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request.

c. Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity or new owner.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the following rights about your personal information:

a. Access and Rectification: You can request access to and correction of your personal information that we hold. We will make reasonable efforts to respond to such requests in a timely manner.

b. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

c. Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or contacting us directly.

Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised Policy on our website and indicate the effective date of the update. We encourage you to review this Policy periodically for any changes.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Gardiner Residential LLP
4a Spring Bridge Road
London W5 2AA

Please allow up 5 days for us to respond to your inquiries.