Meet the Team
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Ian Gardiner
Partner
ian@gardinerhomes.co.uk -
I always wanted to be an estate agent and remember when I was in school the careers guidance teacher was going around the class asking everyone what they wanted to be. Class mates were saying things like ‘doctor’, ‘lawyer’, ‘marine biologist’ etc – when I said ‘estate agent’, she just looked at me in a mysterious way ... I am not sure why, because I think it is the best job in the world! – I have now been an estate agent for over 20 years and in that time have had the privilege of selling and renting some phenomenal properties. I worked in Belgravia, Chelsea & Kensington for many years before setting up Gardiner Residential with Emma. Together, I think we make a good team and because we have the same goals and business ethics, I like to think we offer our clients a different bespoke service that is established on ‘old school’ business principles of professionalism, customer service and integrity.
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Emma Gardiner
Partner
emma@gardinerhomes.co.uk -
Property has been a lifelong passion of mine. Even from an early age, I was fascinated by the character of different homes and the way people lived in them. I was born and raised in Ealing, attended St Saviour’s School (where my own children later went), and have always felt a deep connection to this area.
My career in estate agency began many moons ago, right here in Ealing, and has spanned over 30 years. I started with a local agency before moving on to a large corporate firm, working across prime London areas such as Chiswick, Putney, Tower Bridge, and most notably Little Venice and St John’s Wood, where I managed one of the company’s highest-performing offices. I also took on the role of training new staff across the business, helping to shape the next generation of agents.
With decades of experience—particularly in the luxury property market—I bring a depth of knowledge, negotiation skill, and insight that only comes from working at the very highest levels of the industry. This experience means I’m able to offer my clients not just a service, but a strategic advantage in the market. Whether buying, selling, or renting, I understand how to get the best outcome and make the process feel seamless and supported.
After having children, I knew it was time to bring all that knowledge home. Launching my own independent agency in Ealing was a natural next step—combining corporate expertise with a boutique, personal approach that reflects the community I love.
As a woman in business—especially in an industry that hasn’t always been known for inclusivity—I’m proud to lead with empathy, strength, and integrity. I’ve built an agency where relationships matter, trust is key, and every client is treated with care and respect.
I wanted something different: a local agency where I could run into clients at Waitrose, stop for a chat, and feel genuinely proud to have played a part in their property journey.
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Kira Du Vallon Lohan
Lettings and Property Manager
kira@gardinerhomes.co.uk -
Kira loves Ealing! She has lived here with her family for just over 20 years and her children have attended local schools. Her experience as a Programme Manager for a leading European Business School in France and then as an Account Handler in an Advertising Agency back in the UK, means that she has accumulated excellent valuable skills which has contributed to becoming a trusted member of our team. Having started in the property business 10 years ago, she quickly realised that Property Management is what she loved and her honesty and integrity, along with determination and dedication, are philosophies that Kira strives for in all aspect of life. Applying these principles to her role as Lettings and Property Manager at Gardiner Residential, has allowed her to build up strong relationships with all our landlords, providing them with an impeccable and personal customer service. She has a passion for properties, and we are delighted that she is part of our dedicated team. In addition, she is bi-lingual German and has spoken knowledge of French and Italian.
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Matteo Russo
Negotiator
matteo@gardinerhomes.co.uk -
A lifelong resident of Ealing, Matteo Russo has a deep passion for the area, having grown up here and attended St Benedict's School. With extensive local knowledge, Matteo is dedicated to helping clients navigate the Ealing property market.
After studying Business, Matteo entered the property sector, building on his experience in hospitality. This background gave him the confidence and professionalism to effectively liaise with clients and offer expert advice.
In his free time, Matteo enjoys composing music, playing football, and challenging friends to a game of snooker. His commitment to both his clients and his community makes him a trusted and approachable property professional.
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Adriana Popova
Office coordinator
adriana@gardinerhomes.co.uk -
Born and raised in Ealing, I have a deep understanding of the local area and its unique charm. With a background in neuroscience, I bring curiosity, attention to detail, and a people-focused approach to everything I do. I’m fluent in Bulgarian and enjoy connecting with clients from diverse backgrounds. Outside of work, I love to travel and stay active—whether it’s exploring new places or keeping up with fitness. My goal is to make your property journey as smooth and rewarding as possible.
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Luci Badalian
Office Coordinator
info@gardinerhomes.co.uk -
With over 10 years of experience in property sales across prime Central London and Ealing, I’m passionate about helping people navigate the property market and achieve their goals. I combine strong local knowledge with a genuine enthusiasm for property and working with people. Outside of work, I love staying active — whether that’s at the gym, playing tennis, or practising yoga.
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Cristiane Souza
Negotiator
cris@gardinerhomes.co.uk -
I'm Cristiane, a Brazilian with a passion for property. With a background in interior design, I always go the extra mile to help customers in their search for their dream home. I have five years of experience in property sales and am delighted to be part of the Gardiner Residential team. I also love art and design—I'm always sketching something! In my free time, I enjoy travelling and walking my dog, Bella.
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lima@surgesolutions.co.uk -
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