Meet the Team
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Emma Gardiner
Partner
emma@gardinerhomes.co.uk -
Property has been a lifelong passion of mine. Even from an early age, I was fascinated by the character of different homes and the way people lived in them. I was born and raised in Ealing, attended St Saviour’s School (where my own children later went), and have always felt a deep connection to this area.
My career in estate agency began many moons ago, right here in Ealing, and has spanned over 30 years. I started with a local agency before moving on to a large corporate firm, working across prime London areas such as Chiswick, Putney, Tower Bridge, and most notably Little Venice and St John’s Wood, where I managed one of the company’s highest-performing offices. I also took on the role of training new staff across the business, helping to shape the next generation of agents.
With decades of experience—particularly in the luxury property market—I bring a depth of knowledge, negotiation skill, and insight that only comes from working at the very highest levels of the industry. This experience means I’m able to offer my clients not just a service, but a strategic advantage in the market. Whether buying, selling, or renting, I understand how to get the best outcome and make the process feel seamless and supported.
After having children, I knew it was time to bring all that knowledge home. Launching my own independent agency in Ealing was a natural next step—combining corporate expertise with a boutique, personal approach that reflects the community I love.
As a woman in business—especially in an industry that hasn’t always been known for inclusivity—I’m proud to lead with empathy, strength, and integrity. I’ve built an agency where relationships matter, trust is key, and every client is treated with care and respect.
I wanted something different: a local agency where I could run into clients at Waitrose, stop for a chat, and feel genuinely proud to have played a part in their property journey.
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Kira Du Vallon Lohan
Head of Residential Lettings & Property Management
kira@gardinerhomes.co.uk -
Kira loves Ealing! She has lived here with her family for just over 20 years and her children have attended local schools. Her experience as a Programme Manager for a leading European Business School in France and then as an Account Handler in an Advertising Agency back in the UK, means that she has accumulated excellent valuable skills which has contributed to becoming a trusted member of our team. Having started in the property business 10 years ago, she quickly realised that Property Management is what she loved and her honesty and integrity, along with determination and dedication, are philosophies that Kira strives for in all aspect of life. Applying these principles to her role as Lettings and Property Manager at Gardiner Residential, has allowed her to build up strong relationships with all our landlords, providing them with an impeccable and personal customer service. She has a passion for properties, and we are delighted that she is part of our dedicated team. In addition, she is bi-lingual German and has spoken knowledge of French and Italian.
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Josh Gardiner
Negotiator
josh@gardinerhomes.co.uk -
I’ve been fortunate to call Ealing home my whole life. Born and raised here, I know the area inside out, from its hidden gems to its best schools, restaurants and green spaces.
After studying at St Benedict’s, I went on to Leeds University where I graduated with a degree in Environment and Business. This background sharpened my interest in how people live within their environment, something I see reflected in Ealing’s green spaces, family homes, and vibrant community. It also gave me an awareness of how sustainability and value go hand in hand, helping me guide clients toward homes that are not only beautiful today but also smart investments for the future.
Away from the office, I’m a keen rugby player and gym-goer. The discipline, teamwork, and resilience I’ve learned through sport are the same values I bring to helping my clients achieve the best results.
For me, estate agency isn’t just about transactions , it’s about people. My favourite part of the job is stepping inside Ealing’s beautiful homes and meeting the fascinating and diverse people who live in them. With deep local knowledge, genuine enthusiasm, and a confident approach, I work to make every client’s property journey not just successful, but genuinely enjoyable.
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Matteo Russo
Negotiator
matteo@gardinerhomes.co.uk -
A lifelong resident of Ealing, Matteo Russo has a deep passion for the area, having grown up here and attended St Benedict's School. With extensive local knowledge, Matteo is dedicated to helping clients navigate the Ealing property market.
After studying Business, Matteo entered the property sector, building on his experience in hospitality. This background gave him the confidence and professionalism to effectively liaise with clients and offer expert advice.
In his free time, Matteo enjoys composing music, playing football, and challenging friends to a game of snooker. His commitment to both his clients and his community makes him a trusted and approachable property professional.
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Marcela Hoxha
Sales and Lettings Negotiator
marcela@gardinerhomes.co.uk -
Bringing over 20 years of luxury sales experience into the property world, I support individuals and families through their biggest moves with confidence and care.
My transition into property was driven by a deep passion for beautiful homes, interiors — and a belief that finding the right property is about more than just a transaction; it’s about building trust.
Living locally, I love sharing my knowledge of the area and helping people feel confident and supported in their next big move.
Clients often describe me as quick to respond, honest, supportive, a good listener, and a strong communicator — feedback I take to heart. For me, professionalism isn't just a standard — it's a mindset. I believe how we show up reflects how seriously we take our work, and I always strive to be immaculately presented and fully prepared.
With a sharp eye for detail and a genuine dedication to client care, I aim to make every experience smooth and enjoyable. Whether you're buying, selling, or letting, I’d love to guide you through it with clarity, care, and commitment.
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Luci Badalian
Office Coordinator
luci@gardinerhomes.co.uk -
With over 10 years of experience in property sales across prime Central London and Ealing, I’m passionate about helping people navigate the property market and achieve their goals. I combine strong local knowledge with a genuine enthusiasm for property and working with people. Outside of work, I love staying active — whether that’s at the gym, playing tennis, or practising yoga.
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Adriana Popova
Office Coordinator
adriana@gardinerhomes.co.uk -
Born and raised in Ealing, I have a deep understanding of the local area and its unique charm. With a background in neuroscience, I bring curiosity, attention to detail, and a people-focused approach to everything I do. I’m fluent in Bulgarian and enjoy connecting with clients from diverse backgrounds. Outside of work, I love to travel and stay active—whether it’s exploring new places or keeping up with fitness. My goal is to make your property journey as smooth and rewarding as possible.
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Cristiane Souza
Negotiator
cris@gardinerhomes.co.uk -
I'm Cristiane, a Brazilian with a passion for property. With a background in interior design, I always go the extra mile to help customers in their search for their dream home. I have five years of experience in property sales and am delighted to be part of the Gardiner Residential team. I also love art and design—I'm always sketching something! In my free time, I enjoy travelling and walking my dog, Bella.